Best Western Diplomat Hotel & Spa - Llanelli51.695451, -4.150874
According to guest reviews, the hotel has been rated as Best Spa Hotels in United Kingdom
Best Western Diplomat Hotel & Spa is a 3-star comfortable property, set close to the beach front. The hotel was opened in 1810 and remains an example of modern architecture in Llanelli ever since.
This hotel is situated 11 km away from Pembrey Country Park. The venue is set 20 minutes' walk from Llanelli center.
A short drive takes guests to Cardiff-wales airport.
The hotel offers 50 rooms that are cozy and modern-style in design, and feature television with satellite channels, a safe, a dining area, a work desk and high ceiling. In-room self-catering facilities include an electric kettle and coffee/tea makers.
Eat & Drink
Guests can have breakfast in the restaurant every morning. Y Felin Fish Bar is about 450 meters away and serves British and English specialties.
The hotel offers a full english breakfast at the price of GBP 10.95 per person per night.
The property offers secretarial services, a conference room and a photocopier for business guests staying at Best Western Diplomat Hotel & Spa.
Guests will enjoy using a spa center, a solarium and a sauna available on site. On-site fitness facilities include a gym and a fitness centre.
Wireless internet is available in the entire hotel for free.
Public parking is possible on site for free.
Year renovated: 2009. Number of rooms: 50.
On-site car park
Late check-in/ -out
Poolside snack bar
Indoor heated swimming pool
Spa & wellness centre
Sports & Fitness
- Fitness centre
- Room service
- Dry cleaning
- Wedding services
- Wake up service
- Shoe shine service
- Bell staff/Porter
- Continental breakfast
- Restaurant buffet
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
- Business centre
- Meeting/ Banquet facilities
- Secretarial service
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor heated swimming pool
- Seasonal indoor pool
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Air conditioning
- VIP room facilities
- Connecting rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Bathroom telephone
- Electric kettle
- Flat-screen TV
- Cable/ Satellite television
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
345 sq. feet
2 Single beds2 Single beds, 1 Double bed, 1 Single bed
In the Room
1 Single bed1 Single bed, 1 Double bed
In the Room
In the Room
2 Single beds
In the Room
Sleeping arrangements for 3 persons
1 Double bed
- City landmarks
It was absolutely gorgeous. Staff couldn't do enough for us. Will certainly stay again if I am in Llanelli. Room was spotless and the bed was so comfortable.
clean and modern hotel with efficient friendly staff
bed was hard
We attended a function and the staff and entertainment were first class.The breakfast was fantastic with a great choice and the staff were very attentive.
Friendly staff - prompt hot breakfast which was not buffett style so freshly cooked
Lovely setting on the hillside - beautiful view - very friendly, helpful staff - lovely big rooms - warm bar and restaurant
Breakfast was excellent but lunch was a little disappointing for the price.
The room was very nice and had good facilities
When I arrived I was told that they only had a booking for one person. Thankfully they had rooms available as I was able to show my email confirmation of a booking for 2 rooms. We ate in the bar and the room was very draughty and cold. I got up a couple of times to shut the door through to the reception but the staff kept opening them again.
The breakfast was very good and plentiful. The location of the hotel was good for our particular requirements. The Hotel maintenence staff were very pleasant and most helpful in trying to resolve our issues.
Upon arrival there was no heating in the room and this issue was not actally resolved until the final evening of our stay - although the manager did provide each of the 4 rooms booked with portable heaters. I am very sorry but I do not believe that the Hotel should actually be rated as a 4 star!
I liked best how good the staff was and also the quiet environment.
excellant staff and nice hotel great rooms and fruit salad at breakfast was first class
english breakfast poor and the health club very poor
The menu was very good but did not vary on the 2 days we stayed, but my steak was one of the best I have enjoyed in a long time.
The room we stayed in could have been better soundproofed as we could hear the reception area beneath us, however it did not detract from our overall experience
Modern, large room - simply but effectively decorated. Good breakfast.
No iron in room; limited bathroom supplies
The hotel had a homely feeling
We did not like the spa facitities which were not clean, cramped, had no locking facilities for valuables and felt they let the hotel down.
No heating in the morning & no hot water
The staff was the only one thing which i can say was ok, especially at breakfast (polite and friendly).
There are a few points which let the hotel down. 1, the lack of parking spaces when the leisure centre is open, as we had to park at the rear of the building. 2, the room was extremely cold on arrival. 3, the evening of the 27/09, the shower had very low water pressure and the water was only warm as though too many people were using the water at the same time. I spoke to the receptionist who said she would get someone to fix it even though she didn't ask what room i was staying in. The morning of the 28/09 i went to have a shower and at last i thought the issue had been resolved as the water pressure was fine, only to get into the shower and very quickly back out as the water was freezing! I waited a few minutes to see if it would warm up b
The food in the hotel is fantastic, top steak. Staff are extremely welcoming, very homely.